Privacy Policy
Privacy Policy
Effective Date: October 2024
This Privacy Policy describes how Chef Claudia Gonzalez ("Company," "we," "us," or "our") collects, uses, stores, and protects personal information obtained through our website and in connection with our meal prep and private chef services.
By using our website or booking services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and payment information
- Service address (for in-home services)
b. Service-Related Information
- Dietary preferences
- Food allergies and sensitivities (as voluntarily disclosed)
- Meal preferences and household notes relevant to service delivery
c. Website Information
- IP address
- Browser type
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Schedule and provide meal prep services
- Communicate regarding bookings, changes, and confirmations
- Process payments and invoices
- Customize meals based on stated preferences
- Improve our website and services
- Comply with legal or regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Payment processors to complete transactions
- Independent contractor chefs, strictly as necessary to perform services
- Legal or regulatory authorities when required by law
All third parties are required to maintain confidentiality.
4. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, misuse, or disclosure.
However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze site performance.
You may disable cookies through your browser settings, though some site functionality may be affected.
6. Client Responsibility for Accuracy
Clients are responsible for providing accurate, current, and complete information. We are not liable for issues arising from inaccurate or outdated information provided by the client.
7. Data Retention
We retain personal information only as long as necessary to provide services, maintain records, and comply with legal or tax obligations.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of personal data, subject to legal obligations
Requests may be submitted using the contact information below.
9. Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to the website.
12. Contact Information
For questions or concerns regarding this Privacy Policy, please contact:
Chef Claudia Gonzalez
Email: Cheffyclau@gmail.com
By using this website or booking services, you acknowledge that you have read and understood this Privacy Policy.
Cheffy Clau's Kitchen
Terms and Conditions
Effective Date: October, 2024
Welcome to the website operated by Chef Claudia Gonzalez ("Company," "we," "us," or "our").
These Terms and Conditions ("Terms") govern your access to and use of our in-home meal preparation, private chef, and culinary services (collectively, the "Services"). By booking or using our Services, you agree to be bound by these Terms. If you do not agree, please do not proceed with booking.
1. Scope of Meal Prep Services
We provide in-home meal preparation, grocery shopping (when requested), private chef services, fridge stocking, and customized meals based on stated dietary preferences. Services may be provided directly by Chef Claudia Gonzalez or by trained independent contractor chefs.
Services are culinary in nature and do not constitute medical, nutritional, or dietary therapy.
2. No Medical or Nutritional Advice
We are not licensed medical providers or registered dietitians. Meal preparation is based solely on client preferences and information voluntarily provided by the client. Nothing provided through our Services is intended to diagnose, treat, cure, or prevent any disease. Clients are responsible for consulting appropriate healthcare professionals regarding medical or dietary needs.
3. Client Responsibilities
Clients agree to:
- Fully disclose all food allergies, sensitivities, intolerances, religious restrictions, and dietary preferences prior to service
- Communicate kitchen limitations, appliance issues, or household safety concerns
- Provide a clean and functional kitchen environment suitable for food preparation
Failure to disclose relevant information releases the Company from liability.
4. Allergies and Food Safety Disclaimer
While reasonable food safety and sanitation standards are followed:
- We cannot guarantee an allergen-free environment
- We are not responsible for reactions caused by undisclosed or unknown allergies
- Liability ends once food is prepared and stored according to client instructions
- Proper storage, reheating, and consumption timelines are the client’s responsibility
5. Booking, Payment, and Pricing
- Services must be booked in advance and are subject to availability
- Payment is required in full prior to service unless otherwise agreed in writing
- Grocery costs are billed separately unless explicitly included
- Prepaid bundles secure dates and are non-transferable
Pricing may vary based on scope, location, and special requests.
6. Cancellation, Rescheduling, and Refunds
- A minimum of 1 week notice is required for cancellation or rescheduling
- Late cancellations or no-shows may result in forfeiture of the session without refund
- Completed services and prepaid packages are non-refundable
Exceptions may be made at our discretion for emergencies.
7. Independent Contractors
Some Services may be performed by independent contractor chefs trained by Chef Claudia Gonzalez. Contractors are not employees, and the Company is not liable for actions outside agreed service standards.
8. Limitation of Liability
To the fullest extent permitted by law, Chef Claudia Gonzalez shall not be liable for any injury, illness, loss, or damage arising from:
- Consumption of prepared meals
- Undisclosed allergies or sensitivities
- Improper food storage or reheating
- Client-provided ingredients or equipment
9. Indemnification
You agree to indemnify and hold harmless Chef Claudia Gonzalez from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.
10. Intellectual Property
All recipes, menus, and culinary materials remain the intellectual property of Chef Claudia Gonzalez and may not be reproduced or resold without written permission.
11. Governing Law
These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.
12. Modifications to Terms
We reserve the right to update these Terms at any time. Continued use of Services after changes constitutes acceptance of the revised Terms.
13. Contact Information
For questions regarding these Terms, please contact:
Chef Claudia Gonzalez
Email: cheffyclau@gmail.com
By booking or receiving meal prep services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Private Chef Services
Welcome!
I am currently accepting new private in-home meal prep clients by referral only.
Referrals are welcomed for my personal service and are thoughtfully reviewed for availability and fit.
For all other inquiries, clients will be matched with a carefully curated private chef from my team, personally trained by me to uphold the same standards of quality, nourishment, and in-home care.
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